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Animal Care Center of Shorewood


Our hospital provides emergency care during their normal business hours. If possible, please call ahead to ensure we have the staff available to treat your pet and give them the care they deserve.

📞 (815) 744-1500

If you have an emergency after hours, we recommend the Animal Medical Center of Plainfield, located at 13813 S. Rt. 59 Plainfield, IL 60544. Phone: (815) 436-8387

What to Expect at Animal Care Center of Shorewood

We understand that pet emergencies can be stressful, overwhelming, and frightening. When you bring your pet to Animal Care Center of Shorewood, you can do so with total confidence that both your pet’s needs and your concerns will be addressed. You will also be provided with a thorough treatment plan – including cost of care – to ensure transparency while safeguarding your pet’s health.

While doing so is not mandatory, you are welcome to bring with you any relevant information – such as previous medical records and/or current medications – when visiting Animal Care Center of Shorewood with your pet. If your pet requires frequent treatment due to a chronic condition or recurring illness, we suggest maintaining a journal to help keep track of useful information, such as treatment schedules and responses to therapies.

Recognizing A Pet Emergency

You’re not alone if you’re wondering, "How do I know if my pet is having an emergency?" Seek medical attention immediately if your pet exhibits any of the following symptoms:

  • Trauma (motor vehicle accident, animal attacks, falls)

  • Problems with eyes or eyesight

  • Suspected broken bones

  • Difficulty breathing

  • Loss of consciousness

  • Collapse, weakness, and/or the inability to support weight or stand up

  • Seizures (lasting more than 2 minutes or multiple seizures within a 24 hour period)

  • Straining or unable to urinate

  • Difficulty or pain while defecating

  • Bleeding from the eyes, nose, mouth, and/or blood in vomit, urine, or feces

  • Excessive vomiting/diarrhea (particularly if lasting more than 24 hours)

  • Not eating/drinking for more than 24 hours

  • Pain (whining, panting, inability to get comfortable, arching back)

  • Distended and/or hard abdomen and/or retching/vomiting attempts

  • Ingestion of household chemicals (soap, drain cleaner, potpourri, essential oils)

  • Ingestion of human or other pet's medications

  • Ingestion of foreign object(s)

  • Ingestion of chocolate, grapes, raisins, sugar-free products containing xylitol, rat/mouse bait, garlic, rodenticides, petroleum products, and/or antifreeze

  • Heatstroke

  • Difficulty delivering puppies/kittens (active contractions with no birth within 60 minutes or more than 4 hours between deliveries)